CHM will replace or repair the defective phone. You should back up all back up all data and reset the prior to getting warranty service.
If there are genuine reasons then we accept replacement of the unit/s or we reject it. If return freight or courier charges involved then it would be borne by the customer.
No, coverage is limited to repair or replacement of the phone.
To obtain warranty service for your CHM used phone, please contact Customer Care at +971-55-787-510-2. If your problem cannot be resolved over the phone, our technicians will provide you with a Return Authorization Number, which you will use to send your Phone to the designated Service Center for repair or replacement, at our option.
No, CHM will not cover any accidental damage after purchasing the phone from us.
The limited warranty is applicable for defects in material and workmanship that result in failure during normal usage.
Yes, all fully functional phone sold on CHM have 30 days limited warranty.
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